CORONAVIRUS UPDATE
Update: Update 7/1/2020
On behalf of Golden Triangle FCU, we hope you are remaining safe and healthy.
With the recent surge of CoronaVirus cases and in an effort to keep staff and members safe, we will be closing the Credit Union Lobby effective 7/10/2020.
The drive thru will remain open regular hours:
Monday - Friday 8:30 am - 6 pm
Saturday 8:30 am - noon
We appreciate your patience as we navigate through uncharted territory.
Update: Update 6/30/2020
The safety of our employees, supplier partners, members, families and visitors remain GTFCU’s overriding priority. As the coronavirus disease (COVID-19) outbreak continues to evolve and spread globally, GTFCU is monitoring the situation closely and will periodically update our guidance based on current recommendations from the Center for Disease Control and Prevention as well as the World Health Organization.
Do not enter if you have symptoms, are awaiting the results of a COVID-19 test, or have been advised to self-quarantine
Do not enter if you have been in close contact with or cared for someone diagnosed with COVID-19 within the last 14 days
If the two items above do not apply: Practice Social distancing - please maintain a 6’ distance between other members & staff
Do not place personal items (purses, hats, cell phones, etc) on the counter or desks
To avoid public interactions and minimize being exposed to the illness, please take advantage of our 24 hour online services such as our mobile site (www.mygtfcu.mobi), home banking (www.gtfcu.coop), remote deposit, surcharge-free ATM’s and our automated teller at 409-962- 3434.
Thank you for your continued support of Golden Triangle FCU.
We also want to apologize for our ATM being ‘Out of Order’. Unfortunately, we had vandalism on our ATM on the morning of June 3, 2020. We are in the process of filing an insurance claim and we hope to get it up and running soon.
GTFCU Lobby Hours:
Monday – Friday 9 am – 5 pm
GTFCU Drive Thru Hours:
Monday – Friday 8:30 am – 6 pm Saturday
8:30 am – noon
Update: Update 6/5/2020 Lobby open beginning Monday, June 8, 2020.
Beginning Monday, June 8, 2020, Golden Triangle FCU will open our lobby. We will closely monitor the traffic to ensure safety measures are in place. Please continue to use any of our 24 hour services such as surcharge free ATM's, remote deposit, home banking and MyMobileMoney App. Thank you for your continued support of Golden Triangle FCU. We are here for our members and can’t wait to see you again in person!
We also want to apologize for our ATM being ‘Out of Order’. Unfortunately, we had vandalism on our ATM on the morning of June 3, 2020. We are in the process of filing an insurance claim and we hope to get it up and running soon.
GTFCU Lobby Hours:
Monday – Friday 9 am – 5 pm
GTFCU Drive Thru Hours:
Monday – Friday 8:30 am – 6 pm
Saturday 8:30 am – noon
Update: March 30th: GOLDEN TRIANGLE FCU DRIVE THRU HOURS WILL BE 8:30 AM – 5:00 PM
In response to the COVID-19 Pandemic and the safety of our staff and members, the lobby will remain closed. All Drive thru services will remain full service, from 8:30 am – 5:00 PM
Enhanced drive thru services will be available during this time. We have implemented protocols to ensure our members / staff practice social distancing and follow enhanced cleaning procedures. If you visit our drive thru or ATM in person, we recommend you also wash your hands thoroughly afterward or use hand sanitizers.
As always, audio response is available 24/7 as are all online and mobile banking services.
We also strongly encourage you to take advantage of our online banking services and mobile access to your accounts and financial services during this time.
Mobile access can be obtained by going to: www.mygtfcu.mobi
Online Banking access is available through our website at: www.gtfcu.coop
Contact the credit union if you need access to remote deposit. You can call or email us at membserv@gtfcu.coop
Automated teller is available 24/7 at (409) 962-3434
If you are facing financial difficulties as a result of the COVID-19 pandemic, we are offering deferred loan payments and other financial resources. Please contact our loan department at (409) 962-3434 or email us at loandept@gtfcu.coop
Update: March 18th 5:00pm: GOLDEN TRIANGLE FCU LOBBY WILL CLOSE – DRIVE THRU OPEN TILL 6 PM
After closely monitoring information surrounding the Coronavirus and based on direct recommendations from the CDC, we will be closing our lobby effective March 18th at 5:00pm.
All drive thru services will remain running full service from 8:30 am – 6 pm.
All inside services will be available by appointment only, such as:
Lending
Fraud disputes
Instant Issue Debit Cards
To set up appointments, please call us at (409) 962-3434 or 1 (800) 578-6526
To avoid public interactions and minimize being exposed to the illness, please take advantage of our 24 hour online services such as our mobile site (www.mygtfcu.mobi), home banking (www.gtfcu.coop), remote deposit, surcharge- free ATM’s and our automated teller at 409-962-3434.
Please take advantage of our drive-thru services, night drops for after hour deposits, and feel free to contact us via email at the following addresses:
loandept@gtfcu.coop
membserv@gtfcu.coop
