Contact Us


Main Office

5211 E Parkway
Groves, TX 77619

Mailing Address:
P.O. Box 700
Groves, TX 77619

Phone Number: (409) 962-3434
Fax Number: (409) 962-0215

Member Services: membserv@gtfcu.coop
Loan Department: loandept@gtfcu.coop

Hours

Lobby
Monday - Friday: 9:00 a.m. to 5:00 p.m.

Drive Thru
Monday - Thursday: 8:30 a.m. to 5:00 p.m.
Friday: 8:30 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.

MasterCard® Credit Cards

Card Activation
(833) 541-0770

Lost/ Stolen
(833) 541-0777

Customer Service
(833) 541-0763

PIN Change
(866) 297-3413

eZCard
(866) 604-0380

Dispute
(800) 600-5249

SecurLOCK
(855) 961-1602

Payments:
MasterCard® Customer Service
P.O.Box 672051
Dallas, TX 75267-2021

SHAZAM MasterCard® Debit Cards

Card Activation
(800) 717-4923

Lost/Stolen
(800) 383-8000

Dispute
(833) 288-1126

Fraud Services
(855) 219-5399

Non-Emergency Issues Contact GTFCU

(409) 962-3434

GTFCU Audio Response

Phone Number: (409) 962-3434
Toll Free Number: (800) 578-6526